1. Program Management

    • Organize, develop and administer your preparedness program
    • Identify regulations that establish minimum requirements for your program
  2. Planning

    • Gather information about hazards and assess risks
    • Conduct a business impact analysis (BIA)
    • Examine ways to prevent hazards and reduce risks
  3. Implementation

    Write a preparedness plan addressing:

    • Resource management
    • Emergency response
    • Crisis communications
    • Information technology
    • Employee assistance
    • Incident management
    • Training
  4. Testing and Exercises

    • Test and evaluate your plan
    • Define different types of exercises
    • Learn how to conduct exercises
    • Use exercise results to evaluate the effectiveness of the plan
  5. Program Improvement

    • Identify when the preparedness program needs to be reviewed
    • Discover methods to evaluate the preparedness program
    • Utilize the review to make necessary changes and plan improvements