Bio-Defense Network has a cadre of qualified medical personnel, nursing and public health students and graduates who have been trained in case investigations / contact tracing and are eager to support those efforts.

Our team will reach out to cases on jurisdictions’ behalf. They will conduct comprehensive telephone interviews that follow specific department guidelines. On a daily basis, they will use data collection tools to catalogue and provide the results of their surveys to the jurisdictions. 

Our team will help those they call to:

  • Understand their risk of illness
  • Understand information on self-isolation
  • Monitor themselves for illness
  • Minimize the possibility that they could spread the infection to others
  • Obtain a list of people with whom they have had close contact, and enter them into the jurisdiction’s system

Interested in building a case investigation/contact tracing team?

We offer free half-hour consultations with any local public health department that wants to learn more about our case investigations and contact tracing service.


Get the Advantages of a Remote Team

If you need contact tracing, why not hire Bio-Defense Network?  Below are all the reasons to bringing on our expert case investigators / contact tracers.

Get the Team

We Handle Hiring
Stop sifting through numerous resumes and performing interviews.

We Vet the Team
We perform background checks on all our staff.

We Handle Training
We require rigorous training, so you get quality performers.

Waiting List
We have a waiting list of very qualified medical and public health applicants available to fill any vacancy.

Bilingual Options
We have bilingual staff available to help every community.

Stay in Budget

Only Pay Hourly
Contact Tracing is a very reasonable $25 per hour, with discounts for higher volumes.

No Additional Costs
You only get charged for actual time spent working cases. No downtime is charged to your account. No costs for benefits, management, etc.

Set Maximum Hours
You set the maximum number of hours in the contract, and we’ll make sure we don’t exceed it.

Quick to Start
After the contract is signed, we will immediately start to understand your system, how data is collected, and begin a few days later.

Have Peace of Mind

No More Disruptions
Your staff gets to go back to doing what they were hired to do. No more disruption to your business-as-usual tasks.

7 Days a Week
We can provide services 7 days a week unlike a direct employee who is only available 40 hours a week.

Flexible & Scalable
As the environment changes, we can scale up or down to meet your needs instantly.

Quality Assurance
Every case goes through QA before it is returned. This is how we make sure the data is complete and collected the way it should be.


How Many Do You Need On Your Team?

Our friends at ASTHO and NACCHO, with help from Fitzhugh Millan have created an intriguing Contact Tracing Workforce Estimator that we are pleased to share with you! See the full interactive map